Your family’s privacy, in plain words

SurMigo is a singing-learning app made for children. This policy explains exactly what we collect, what we never touch, and the choices you have as a parent.

App: SurMigo Contact: support@surmigo.com

SurMigo (“SurMigo,” “we,” “us”) is operated by SurMigo, an independent app studio based in India. We built SurMigo to teach children Indian classical singing through play, and we designed it to collect as little personal information as possible. This policy applies to the SurMigo Android app and the accounts created within it.

The short version

A parent creates the account and gives consent before a child uses the app.
Your child’s voice is analysed on the device for pitch feedback. Recordings are saved only on your phone and are never uploaded to us.
We store a little data in the cloud — your name and email, your child’s first name and age, and their practice scores — to run the app and save progress.
We do not show ads, do not sell your data, and do not use it for advertising or tracking across other apps.
You can request deletion of everything at any time.

1 Built for children

SurMigo is intended for children (typically ages 6–10) and must be set up and supervised by a parent or legal guardian. During onboarding we ask the parent to review this policy and provide verifiable consent before any child profile is created or any singing begins.

We handle children’s data in line with India’s Digital Personal Data Protection Act, 2023 (DPDP Act). Where applicable, we also honour the principles of the U.S. Children’s Online Privacy Protection Act (COPPA) and the “children’s data” provisions of the EU/UK GDPR. If you are a parent and believe your child provided information without your consent, contact us and we will delete it.

2 What we collect

We collect only what the app needs to work and to save your child’s progress:

Data	Why	Source
Parent name & email	Create and secure your account	Google Sign-In (you choose the account)
Child’s first name & age	Personalise lessons and show the right level	Entered by the parent
Practice results	Save scores, grades, streaks and progress	Created as your child practises
Consent record	Prove a parent agreed to this policy	Recorded when you tap “I understand & agree”
Usage & diagnostics	Understand which features are used and fix crashes	Firebase Analytics & Crashlytics
Push token	Send optional reminders/notifications	Firebase Cloud Messaging

🎤 Your child’s voice

When your child sings, the microphone audio is analysed on the device to detect pitch and give feedback. If a practice recording is saved, it is stored only in the app’s private storage on your phone. We do not upload, transmit, or store your child’s voice recordings on our servers, and we cannot listen to them. You can delete recordings from within the app.

3 What we do not collect

No location — the app never requests or uses your location.
No contacts, photos, or files from your device.
No advertising IDs for tracking, and no third-party ad networks.
No selling of data to anyone, ever.

4 How we use your information

To run the app: sign-in, saving progress, syncing across the family’s devices.
To personalise lessons to your child’s level and Sa (their natural pitch).
To send optional reminders/notifications (you can turn these off in your device settings).
To keep the app reliable and safe (crash reports, fraud/abuse prevention via app-integrity checks).
To understand, in aggregate, which features help children learn.

5 Who we share it with

We do not sell your data or share it for advertising. We use Google Firebase as our technology provider to store data and run the service. Depending on the feature, this includes Firebase Authentication, Cloud Firestore, Cloud Functions, Cloud Storage, Cloud Messaging, Analytics, Crashlytics, Remote Config, and App Check. Google processes this data on our behalf as our service provider. Your data is stored in Google’s Mumbai, India (asia-south1) region. We may also disclose information if required by law.

6 Where your data is stored

Cloud data is hosted in India (asia-south1). Voice recordings remain on your own device and are never sent to the cloud. If you use the app from outside India, your information will be processed in India under this policy.

7 How long we keep it & how to delete it

We keep your account and your child’s profile and progress until you ask us to delete them. You can request deletion of your account and all associated data at any time from within the app, or by emailing support@surmigo.com. On request we delete your parent account, every child profile, and all practice sessions and grades. Recordings stored on your device are removed when you delete them in-app or uninstall the app.

8 How we protect it

Data is encrypted in transit. All writes to our database go through secured Cloud Functions, and we use Google Play Integrity (App Check) to help ensure requests come from the genuine app. No system is perfectly secure, but we work to protect your family’s information.

9 Your rights as a parent

You may ask us to access, correct, or delete your and your child’s personal data, and to withdraw consent. Under the DPDP Act you may also nominate someone to exercise these rights and raise a grievance with us. Contact support@surmigo.com and we will respond within the timeframes required by law.

10 Changes to this policy

If we make material changes to this policy, we will update it here and, where appropriate, ask parents to review the changes in the app before continuing.

11 Contact us

Questions, requests, or concerns about privacy? Email us at support@surmigo.com. For DPDP (Digital Personal Data Protection Act) matters, you may contact our Grievance Officer at the same email.